Terms of service
Last updated October 23, 2026
These terms govern your use of nexora-portal.com and the services Nexora IT Agency provides. By using the site or engaging us you agree to them.
Our services
We design, build and maintain websites, web platforms, mobile applications and related services. The scope, price, timeline and deliverables of each project are set in a written proposal or contract. If that document conflicts with these terms, the proposal or contract prevails.
Quotes and payment
- Quotes are valid for 30 days unless stated otherwise.
- Projects normally start after a signed proposal and a first payment; the rest is due by milestone as agreed.
- Late payments may pause work until the account is settled.
- Third-party costs (domains, hosting, paid plugins, app-store fees, licences) are paid by the client unless the proposal says otherwise.
Client responsibilities
You provide content, accounts and approvals on time and confirm that you have the rights to everything you send us. Delays in feedback move the timeline accordingly.
Intellectual property
When a project is paid in full, you own the final deliverables made for you. We keep ownership of our pre-existing tools, libraries and know-how and grant you a licence to use them as part of the deliverables. Open-source components stay under their own licences. Unless you ask us not to, we may show the finished work in our portfolio.
Warranty and support
We fix defects in what we delivered, reported within 30 days of launch, at no cost. Changes in scope, new features and work after that period are covered by a support plan or a new quote.
Liability
We work with professional care but cannot guarantee that a website or app will be uninterrupted or error-free, especially where it depends on third-party services. To the extent the law allows, our total liability for a project is limited to the amount you paid for it, and we are not liable for indirect losses such as lost profit or data.
Using this site
Do not misuse the site, send spam through its forms or try to break its security. Content on this site belongs to Nexora IT Agency or its licensors; names and logos of partners and clients belong to their owners.
Termination
Either party may end a project in writing. Work completed up to that date is payable; see the refund and cancellation policy.
Governing law
These terms are governed by the laws of the Arab Republic of Egypt, and the courts of Cairo have jurisdiction, unless a contract states otherwise.